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Investigating - We have discovered an issue where a number of Fluency by Heart users are unable to log in. Our Engineering team is actively working to restore their account access.We apologize for the inconvenience and appreciate your patience as we work towards resolving this issue.Thank you! Jul 01, 2025 - 12:34 EDT
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Identified - Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request. Jul 09, 2025 - 15:24 PDT
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Investigating - We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor.We are closely monitoring the situation and will provide updates as more information becomes available. Jul 09, 2025 - 15:28 PDT
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